Terms & Conditions and Policies

Terms and Conditions

Welcome to Business AI, AI software for business analysis provided online by ABDULNASER MOHAMMED AHMED ALAMODI (also written ABDULNASSER MOHAMMED AHMED ALAMOUDI).

In these documents, "Service Provider" means ABDULNASER MOHAMMED AHMED ALAMODI, who is also referred to in the first person ("we", "us", "our"). "User" means anyone who uses the website or the services.

By using the website, creating an account, or purchasing any service, you agree to these Terms. If you do not agree, please do not use the services.

1. Nature of the Services

Business AI is AI software for business analysis, designed to help the User analyze information, organize ideas, explore alternatives, and support business-related decisions. Its outputs do not constitute legal, financial, accounting, investment, medical, or other specialized professional advice, and do not guarantee any particular result.

2. Account and Use

The account can be created free of charge.

Creating an account or making a purchase requires the User to have reached the age of legal capacity in their country, or to do so with the consent of their guardian or legal representative.

The User undertakes to provide accurate information, keep their login credentials confidential, and not use their account unlawfully or in a way that harms the services or others.

The User is responsible for the content and data they enter into the services, and confirms that they have the right to provide and use it.

3. Purchases and Paid Features

Paid services or features may be available according to the prices and packages shown to the User before completing the purchase.

Paid features of Business AI, where available, include a one-time Question Pack and additional Dana credit, with no recurring subscription or automatic renewal. Their prices and details are set out in the Purchase, Payment, and Refund Policy and on the purchase page.

Questions and credits are subject to the terms of use explained at the time of purchase.

4. Merchant of Record for Business AI Purchases

Orders for the Question Pack and Dana credit are processed by Paddle.com Market Limited ("Paddle"), which acts as the Merchant of Record and authorized reseller for these purchases. Paddle collects payment, calculates and collects applicable taxes, issues invoices, and handles refund requests and disputes relating to these purchases, in accordance with its Buyer Terms and Refund Policy, alongside these Terms.

5. Dana Credit

The User may, as made available by the service, purchase additional credit through Dana according to the displayed packages and prices. Dana credit can be used within Business AI only.

The Service Provider may grant free Dana credit as part of promotional offers or campaigns, the terms and duration of which it determines. This creates no obligation to grant similar credit in the future and no entitlement to any monetary compensation, without prejudice to the User's mandatory rights under applicable law.

In these documents, "Free Credit" means any credit for which the User has not paid, whether granted through promotional offers or upon account activation, or added through free top-up codes. Free Credit is not refundable and cannot be exchanged for cash under any circumstances.

6. Artificial Intelligence

AI outputs may contain errors, incomplete information, or inaccurate information.

The User is responsible for reviewing and verifying outputs before relying on them, especially for important financial, legal, commercial, or operational decisions.

7. Intellectual Property

Rights to the website, the Platform, its software, designs, logos, and original content belong to their owners or licensors.

They may not be copied, distributed, or commercially exploited without permission, except as permitted by law.

The User retains the rights to the content they provide, while granting the Service Provider the rights necessary to process it and operate the services in accordance with the Privacy Policy.

8. Prohibited Use

It is prohibited to use the services to violate laws or the rights of others, to enter data the User has no right to use, or to attempt to hack, disrupt, or bypass the security or technical systems of the services.

9. Availability of the Services

We strive to provide the services reliably; however, they may be subject to downtime, delays, maintenance, or malfunctions caused by technical or operational reasons, third parties, or circumstances beyond reasonable control.

10. Suspension or Termination of the Account

The Service Provider may suspend an account, restrict access, or terminate the service in the event of a breach of these Terms, misuse, or a security or technical risk, with due regard to rights that may not be restricted under applicable law.

If the Service Provider decides to permanently discontinue Business AI for a reason not attributable to a breach by the User, Users will be notified at least thirty days before the discontinuation date, by email to the address registered on the account and by a notice on the website. The notice is deemed received on the date it is sent to the registered email address. Users may continue to use their credit until the discontinuation date.

After discontinuation, the Service Provider will, on its own initiative and without any request from the User, refund the value of unused paid credit to the payment method used for the purchase. Free Credit of all kinds will be cancelled automatically, and no compensation will be paid for it.

If the payment method the User used has changed, the User must inform the Service Provider of this and of an alternative method by email to support@alamodiai.site within thirty days of receiving the discontinuation notice. If the User does not do so within that period and the refund to the original payment method cannot be completed, the Service Provider shall be deemed to have fulfilled its refund obligation, and the User may not claim the refund thereafter, subject to any mandatory right under applicable law.

11. Limitation of Liability

To the extent permitted by law, the Service Provider is not liable for decisions or results arising from the User's reliance on AI outputs without verification, or from incorrect or incomplete information provided by the User. In any event, the Service Provider's liability relating to Business AI shall not exceed the total amount paid by the User for it during the twelve months preceding the claim.

No provision of these Terms is intended to exclude or limit any liability that cannot lawfully be excluded or limited.

12. Amendments

These Terms may be updated as the services develop, their features change, or legal requirements evolve. Publishing the updated version on the website constitutes notice of the amendment, unless the law requires another method of notice. Amendments do not apply to a purchase paid for before their publication, unless they are in the User's favor.

13. Governing Law, Dispute Resolution, and Governing Language

These Terms are governed by and construed in accordance with the laws of the Arab Republic of Egypt, without giving effect to any conflict-of-laws rules that would result in the application of another law.

If any dispute or claim arises in connection with these Terms or the use of the services, the parties shall first try to resolve it amicably. The party concerned shall send written notice of the dispute to the other party, to support@alamodiai.site if addressed to the Service Provider, or to the email address registered on the account if addressed to the User, and the parties shall seek to resolve it within thirty days of the date of the notice. Amicable resolution may take place by correspondence or by any means of communication agreed by both parties.

If the dispute is not resolved within that period, the competent courts of the Arab Republic of Egypt shall have jurisdiction over it, unless mandatory applicable law requires otherwise.

The choice of law and jurisdiction in this clause is not intended to exclude or limit any mandatory rights or protections the User enjoys under the laws applicable to them, including mandatory rules on consumer protection or personal data protection.

These Terms and Policies are provided in several languages for the convenience of Users. In the event of any difference or conflict between versions, the Arabic text prevails, unless mandatory applicable law requires otherwise.

14. Complementary Documents and Incorporation by Reference

The Privacy Policy, the Purchase, Payment, and Refund Policy, and the Artificial Intelligence Disclaimer form integral parts of these Terms and shall be referred to for the matters each of them governs.

In the event of a conflict between these Terms and any complementary document, these Terms prevail on general contractual matters, while the specialized document prevails on the subject matter it governs, subject to any mandatory applicable legal provisions.

Global Privacy Policy

The Service Provider respects the privacy of the users of Business AI and is committed to processing personal data responsibly and transparently, in accordance with the laws and regulations applicable to the processing and to the User.

The Service Provider is the party responsible for processing the personal data described in this Policy and can be contacted about it at the email address given in section 9.

1. Data We May Process

Depending on how you use the services, we may process:

• Account data, such as name and email address.
• Information about the company or project provided by the User.
• Questions, conversations, and content entered into Business AI.
• Usage and technical data necessary for operation and security.
• Purchase and payment data necessary to complete and manage transactions. We do not see or store full bank card details, as these are processed directly by the payment providers.

2. How We Use Data

We may use data to:

• Create and manage the account.
• Operate Business AI and provide responses.
• Retain conversation context where necessary to provide the service.
• Process purchases and payments.
• Provide technical support and improve performance and security.
• Prevent misuse and fraud.
• Comply with legal obligations.

3. Legal Basis for Processing

We process data on the legal basis appropriate to each purpose, which may include performance of a contract, consent, a legal obligation, or permitted legitimate interests, depending on the applicable law and the nature of the processing.

Where processing is based on consent, the User may withdraw it through the available means, without affecting the lawfulness of processing carried out before withdrawal.

4. Artificial Intelligence and Service Providers

Conversation content and the data needed to generate responses may be processed by Anthropic, as the technical provider of the AI models used in Business AI.

Paddle.com Market Limited, as the Merchant of Record for Business AI purchases, receives the purchase, payment, and billing data necessary to complete those purchases and processes it in accordance with its own privacy policy.

We may also rely on other service providers for hosting, technical infrastructure, security, email, and support, to the extent necessary to operate the services.

Service providers are engaged under appropriate contractual arrangements and safeguards, depending on the nature of the data and the applicable law.

5. Data Sharing

We do not sell Users' personal data.

Data may be shared, to the extent necessary, with service providers or competent authorities where needed to provide the services, protect rights or security, or comply with a legal obligation.

6. International Processing and Transfer

Data may be processed or stored in countries other than the User's country.

Where applicable law imposes safeguards on cross-border data transfers, we apply the appropriate transfer mechanisms and safeguards recognized by that law, as applicable.

7. Data Retention

We retain data for as long as necessary for the purposes for which it was collected, for the period required by law, or for the period necessary to protect rights, resolve disputes, and fulfill obligations. We retain records of financial transactions for the period required by tax and accounting regulations, even after the account is closed.

When data is no longer needed, it is deleted, destroyed, or anonymized, as permitted by law.

8. Data Protection

We take reasonable and appropriate technical and organizational measures to protect data against unauthorized access, use, alteration, or disclosure.

However, the security of no electronic system can be absolutely guaranteed.

9. User Rights

Depending on the applicable law, the User's rights may include requesting access to their data, its correction or deletion, restriction of or objection to its processing, receiving it in a portable format, or withdrawing consent where processing is based on it.

Privacy requests may be submitted to: support@alamodiai.site

We may ask for reasonable information to verify the identity of the requester before fulfilling certain requests.

10. Children's Information

The services are not intentionally directed at children in cases where the law prohibits providing such services without parental consent.

If we learn that we have collected personal data from a child in breach of applicable law, we will take appropriate steps to address or delete it in accordance with legal requirements.

11. Cookies and Similar Technologies

The Platform may use cookies and similar technologies to operate core functions, manage login sessions, improve security and performance, and analyze usage, as permitted by applicable law.

12. Data Incidents

If a security incident affects personal data, we handle it in accordance with the applicable legal procedures and requirements, including notifying affected authorities or individuals where required.

13. Policy Updates

This Policy may be updated when the services, data processing methods, or legal requirements change. The date of the last update appears at the top of this page.

Purchase, Payment, and Refund Policy

This Policy sets out the terms of purchase, payment, credit use, and refunds for Business AI.

1. Registration

Creating an account is free and does not in itself constitute a paid subscription.

2. Question Pack (One-Time Purchase)

Under the current offer, the price of the Question Pack is:

USD 4.99, paid once

and it grants the User:

15 questions.

There is no recurring subscription or automatic renewal. When the pack is purchased again, the balance resets to a fresh 15 questions and is not added to any remaining previous balance; the User is notified of this before completing the purchase.

3. Renewal

The services include no automatically renewing subscription or recurring billing cycle; the Question Pack and Dana credit are both one-time purchases.

4. Dana Credit

The User may purchase additional credit through Dana according to the packages and prices available at the time of purchase. It can be used within Business AI only.

The Service Provider may grant free Dana credit as part of promotional offers or campaigns, the terms and duration of which it determines. This creates no obligation to grant similar credit in the future and no entitlement to any monetary compensation, without prejudice to the User's mandatory rights under applicable law.

5. Payment for Business AI Purchases

Purchases of the Question Pack and Dana credit are processed by Paddle.com Market Limited as the Merchant of Record. The available payment methods are shown in the checkout according to the buyer's country and device.

Prices may be displayed in the checkout in the currency of the buyer's country at the exchange rate applied by Paddle, and additional fees or taxes may apply depending on the country, payment method, or applicable law; all of these are shown before payment is completed.

6. Cancellation

There is no recurring subscription that requires cancellation or stopping a future renewal, because all purchases are one-time and create no future payment obligation. The User may stop using the service or request closure of their account at any time; closing the account at the User's request results in the forfeiture of any remaining credit, without prejudice to the User's right to request a refund within the period set out in section 7.

7. Refunds for Business AI Purchases

The User may request a refund of the Question Pack or Dana credit within 14 days of the purchase date. The full amount is refunded if none of the paid credit has been used; if part of it has been used, an amount proportional to the consumed part is deducted from the refund. This is calculated according to the account records and applies to paid credit only, not to Free Credit.

The paid templates in the library are unlocked after the first successful payment. Any refund, whether full or partial, of an amount paid to purchase the Question Pack or to top up Dana credit automatically suspends access to them, unless the account has another existing payment that has not been refunded; they are unlocked again only by a new successful purchase.

Refund requests may be submitted through Paddle (paddle.net), or by contacting us at support@alamodiai.site so that we can forward the request to Paddle. Once approved, the amount is returned to the original payment method where possible, and the corresponding credit is removed from the account.

Free Credit of all kinds described in section 5 of the Terms and Conditions is not refundable, as nothing was paid for it.

Paddle's Buyer Terms and Refund Policy, and any mandatory right of refund or withdrawal under applicable law, apply wherever they are more favorable to the User than this section.

8. Payment Issues

If an incorrect charge or a payment issue occurs, the User may contact us at: support@alamodiai.site

Passwords, verification codes, or full bank card details should not be sent by email.

9. Invoices and Receipts

Paddle issues invoices for Business AI purchases as the Merchant of Record.

10. Changes to Prices or Packages

Prices, packages, or their features may be changed in the future; a change does not apply to a transaction paid for before it.

Users will be notified of changes that require prior notice under applicable law.

Artificial Intelligence Disclaimer

Business AI is AI software for business analysis, provided by the Service Provider to help the User analyze information, organize ideas, explore alternatives, and support business-related decisions.

1. Outputs Are Not Infallible

Outputs produced by artificial intelligence may be inaccurate, incomplete, outdated, or unsuitable for the context.

We do not guarantee that all information is accurate, complete, or fit for a particular purpose.

2. Not a Substitute for a Specialist

The service's outputs do not constitute legal, financial, accounting, investment, medical, or other specialized professional advice.

When making an important decision, you should consult an appropriate specialist and verify information independently.

3. User Responsibility

The User is responsible for evaluating and verifying outputs before using or relying on them.

The service does not guarantee any particular commercial, financial, operational, or investment result.

4. Business and Market Analyses

The service may provide analyses or estimates relating to markets, competitors, opportunities, risks, or strategies.

These outputs should not be regarded as a field study or an independent professional report unless expressly stated.

5. Information Provided by the User

The quality of some outputs depends on the information provided by the User.

Incomplete, inaccurate, or outdated data may lead to unsuitable results.

6. Third-Party Services

The service may rely on technology, infrastructure, or AI model providers from third parties.

The service or its outputs may be affected by the availability, changes, or technical limitations of those services.

7. Service Availability

We do not guarantee that the service will be available without interruption or free of errors at all times.

It may stop or be delayed for technical, operational, or security reasons, because of third parties, or due to circumstances beyond reasonable control.

8. Limitation of Liability

To the extent permitted by law, the Service Provider is not liable for losses, decisions, or results arising from the User's reliance on AI outputs without verification, or from information provided by the User that is incorrect or incomplete.

This disclaimer is not intended to exclude or limit any liability that cannot be excluded or limited under applicable law.

9. User Acknowledgment

By using the service, the User acknowledges that they understand the nature of artificial intelligence technologies and that Business AI's outputs are a supporting tool, not a guarantee of the accuracy of information or the success of any decision or project.

Contact

Service Provider: ABDULNASER MOHAMMED AHMED ALAMODI (also written ABDULNASSER MOHAMMED AHMED ALAMOUDI)

Name in Arabic: عبدالناصر محمد أحمد العمودي

Platform: Business AI

Services: Business AI: AI software for business analysis

Email: support@alamodiai.site